What ever happened to the customer is always right?

Well my day started pretty good yesterday; had a pretty easy day and even got off of work early. Then I got home. I was expecting an express package from a company that delivers packages and letters everyday to your house, well Lisa was home all day yesterday watching TV and I get home and I find a package slip saying there was an attempted delivery. So I'm upset because Lisa was home all day how could they miss that? On top of that our main bathroom that we seldom use has a leaky faucet that was supposed to be fixed while I was at work, so I got in the house and asked Lisa is she went anywhere today and she said no, so I knew at that point there was no attempted delivery just a lazy worker who didn't want to check, that upset me. Then I asked Lisa did they guy fix the leak, nope he told here it wasn't leaking and left. I didn't have time to deal with that because of the package situation, I run over to the office of the place where my package may be and they guy isn't back from his route so they take my number and say they'll call me when he gets back. So I go home and call the housing place and ask them how my faucet could be dripping water for 4 months and not be leaking. so they send the guy back out. While I'm waiting for this idiot to come back and try to bs me, I get a phone call from the manager of the package place, Sir we have your package but the worker said he left you a slip yesterday and rang the bell today. I go and pick up my package and ask for a refund of the postage where I was told he left a slip yesterday and rang the bell today there would be no refund. I'm thinking to myself they think I'm lying for 15 dollars, this is ridiculous, if that happened at Mr. Pita no questions asked customer gets his money back, even if I know he is lying. So I sent a complaint form in on their website we will see what happens, I'll keep you updated. Then I get home and still no sign of this maintenance guy, so I call and they say another30 mins or so.

So he finally gets here and it's the same guy as before that told Lisa the faucet wasn't leaking, and he tried to tell me the faucet wasn't leaking, I was like you're kidding right? That faucet isn't leaking? We don't use it and water comes out and gets all moldy and it's not leaking? Fix it buddy, "Oh well I'm sorry I misunderstood" that translates to "I'm sorry sir I was just being lazy and didn't want to deal with the hassle of changing the valve and usually if I just tell people that a problem is normal I don't have to do my job." Well I don't know what kind of service I should have expected after these encounters but I can assure you my day got worse.

3 hours later and 2 other maintenance guys, faucet still has problems and now they tell me I'm not gonna have running water until public works gets out here tomorrow. So they eventually got the faucet fixed I think, we'll give that another day or two to and see if it is still fixed, and they rigged the water to work by "stealing" it from my neighbor, basically run a house from they're water faucet outside to ours.

All in all my day sucked yesterday, I realized housing maintenance sucks and they are lazy, and when ever you have to send a package I would recommend UPS. FEDEX, DHL, they 11 year old kid on a bicycle, but NO ON ELSE.

-Jason